Client Portal: Additional Help/FAQ

Additional Help/FAQ

To view frequently asked questions and/or get additional help with your claim, you will need to navigate to the "Get Help & FAQs" page (https://my.quikaid.com/Help). Here you will find answers to the most frequently asked questions and proceed with getting additional help if needed.

Please note that to access this specific page in the Quikaid Client Portal, you must already be logged in.

If you are unable to find the answer to your question or have a document you need to upload and send to Quikaid because we requested it, scroll all the way down and find the blue "Still need help? Click here to contact us." button. 

Keep in mind that unless Quikaid specifically requested that you send us a picture or document, we likely do not need it. If you need to inform our office of any updated medical appointments, please do so by visiting the "Medical Treatment" page on the Quikaid Client Portal. You should not send pictures of any medical records. Your full medical file will be requested based on the information listed on the Medical Treatment page.  

Please note that you will need to have an email address on file before you can send our office a message as all our responses will be delivered via email. You will be required to enter 10 or more words with your question/comment/concern and then attach the document you want to include. Once you have typed your message and included your document, press the ‘Send’ button and your message will be immediately sent to our client service team.

Quikaid Client Portal, Additional Help & FAQ

Need More Help?

We understand that navigating a client portal can be a new experience for some, and we're here to support you every step of the way. Should you require further assistance or guidance, we highly encourage you to explore our comprehensive A-Z overview of the client portal, which is designed to provide in-depth insights into the various features and functionalities available to you.

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