Client Portal: How To Update Your Phone Numbers

Updating Your Phone Numbers

To update your phone number, you will need to navigate to the "Phone Numbers" page (https://my.quikaid.com/Phones).

Please note that to access this specific page in the Quikaid Client Portal, you must already be logged in.

Here you can update the phone numbers where Quikaid will call you. The numbers you add here should be numbers where we can reach you directly. Do not add your emergency contact numbers here. You can add a new number, delete old numbers, and update your texting consent. Texting is a great alternative way to stay in touch. If you can receive text messages on your phone, we encourage you to sign up. 

To add a new phone number, click on the green “Add New” button. Enter your new phone number. You will need to have that phone, a pen, and a piece of paper ready. Once you click on the “Next” button, you will receive a call from our automated system with a 4-digit confirmation code. You will need to enter this code before the phone number is added to your account.

You can also consent to texting from this page, or you can do it from the main ‘Phone Numbers’ page. After you enter the code, click on the green “Confirm” button. You will now be redirected to the "Phone Numbers" page. If you have more than one phone number listed on your account, you will have the option to select which number should be primary by clicking on the “Make Primary” button next to that number and it will be updated.

Quikaid Client Portal, Updating Phone Numbers

Need More Help?

We understand that navigating a client portal can be a new experience for some, and we're here to support you every step of the way. Should you require further assistance or guidance, we highly encourage you to explore our comprehensive A-Z overview of the client portal, which is designed to provide in-depth insights into the various features and functionalities available to you.

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